Our Privacy Policy vs Terms & Conditions

BUILDING A NEW RWANDA BRAND ONLINE, IS OUR PRIORITY — Rwanda Our Value

Effective Date: [07/09/2025]

Last Updated: [19/10/2025]

OUR PRIVACY POLICY

As CareerProdocs Online, We respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our services and website.

1. Information We Collect

We may collect the following types of information:

i. Personal Information: such as your name, phone number, email address, and any details you share when requesting our services (CV/Resume creation, job application assistance, etc.).

ii. Service-related Information: documents or data you upload for editing or processing.

iii. Technical Information: such as device type, browser, and general usage data to improve our website performance.

2. How We Use Your Information:

We use your information to:

A. Provide and deliver the services you request.

B. Communicate with you about your order or inquiries.

C. Improve our website and customer experience.

D. Comply with legal requirements.

3. How We Protect Your Information:

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

4. Sharing of Information:

We do not sell, rent, or trade your personal information. We may only share it in the following cases: With your consent; When required by law or legal processes; With trusted partners who help us provide services (under confidentiality agreements).

5. Data Retention: We keep your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

6. Your Rights: Depending on your location, you may have the right to: Access, correct, or delete your personal information; Request restrictions on processing; and Withdraw consent where applicable.

7. Third-Party Services: Our website may contain links to third-party sites (e.g., payment gateways, government portals such as Irembo,MIFOTRA or RRA). We are not responsible for the privacy practices of those external sites.

8. Updates to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Last Updated" date.

OUR TERMS & CONDITIONS

By accessing or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Services Provided

CareerProdocs Online offers digital services including: CV/Resume creation and editing; MIFOTRA services; Job application assistance; Documentation support; Career guidance and training,....

We reserve the right to update, modify, or discontinue any service at any time.

2. User Responsibilities

By using our services, you agree to:

Provide accurate, complete, and truthful information;

Use our services only for lawful purposes;

Respect our intellectual property rights and not misuse our content or templates.

3. Payments: Service fees (where applicable) must be paid in full before delivery of completed work. All payments are final unless otherwise stated in our refund policy.

4. Confidentiality: We maintain strict confidentiality of your personal data and documents in accordance with our Privacy Policy. However, you are responsible for safeguarding shared files.

5. Limitation of Liability: CareerProdocs Online is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We provide career support, but we do not guarantee employment or job offers as a result of our services.

6. Third-Party Links: Our services may include links to external platforms (e.g., Irembo, RRA,etc...). We are not responsible for the content, policies, or practices of third-party websites.

7. Termination: We may suspend or terminate your access to our services if you violate these Terms & Conditions or misuse our platform.

8. Governing Law:These Terms & Conditions are governed by the laws of Rwanda. Any disputes will be subject to the jurisdiction of Rwandan courts.